SERVICE DIRECTORY

Broxtowe

BROXTOWE DIRECTORY

Homelessness & Housing Advice

Broxtowe Borough Council Housing DepartmentHousing surgeries (please ring to book an appointment):

Eastwood Tues 2-4pm & Fri 10am -12pm

Beeston bidding surgery Tues 10am -1pm

0115 9177777
NGY Myplace 0115 7043114
Base 51 0115 9525040
Citizens Advice Bureau (Beeston) 0844 4991193
Citizens Advice Bureau (Eastwood) 0844 4994194
Housing Aid (Nottingham City) 0115 876 3300

0115 915 3000 (Out of hours)

The Family Service (Nottinghamshire)16 – 17 year olds 01623 433500

Furniture, clothes & food schemes

The Arches 0115 9508774
Parcel Scheme (BYH) 0115 9497790
Eastwood Volunteer Bureau 01773 535255
Hope Nottingham 0115 9436081
The Haven Centre 0115 8240287

Drop-in Centres

The BYH Living Room 0115 9497790
NGY Mplace 0115 7043114
Emmanuel House Day Centre (ages 18+) 0115 9507140
Hope Cafe 0115 9436081

Health, Drugs & Alcohol

Medical Help
City Hospital 0115 9691169
Queens Medical Centre 0115 9249924
NHS Direct 111
NHS Walk In Centre, London Road (7am – 9pm) 0115 8838500
NEMS (Emergency medical service) 0115 8462395
NEDS (Emergency dental service) 0115 9420875

Family Planning & Sexual Health

NGY Myplace 0115 7043114
Base 51 0115 9525040
GUM – Sexual health clinic, City Hospital 0115 9627744
The Health Shop 0115 9475414
Victoria Health Centre 0115 8839000
National Sexual Health Health Helpline 0300 1237123

Drugs & Alcohol Services

Alcoholics Anonymous 0800 9177650
APAS – Advice & support for alcohol problems (18+) 0115 8240550
BAC-IN – Support around drug & alcohol for black & asian ethnic minority service users (+18) 0115 9609597
Double Impact – Drug & alcohol service (18+) 0115 8240366
FRANK 0300 1236600

or text 8211

Health Shop – Needle exchange 0115 9475414
Recovery in Nottingham 0300 300 2200

07920586524

What About Me (WAM) – 5-19 year olds affected by somebody else’s substance misuse 01623 434644

 

Mental Health

Dual Diagnosis – People with combined drugs, alcohol & mental health issues (18+) 0115 9555435 (City)

01623 626147 (County)

Mental Health Support Team County (16+) 9:30am-10:30am Mondays @ Hope Cafe, Beeston 0115 9436081
Lets Talk Wellbeing 0115 9691300

Supported Accommodation

Canaan Trust (Males only) 0115 9464903
Elizabeth House 0115 8504003
Midlands Woman’s Aid (Females only) 0115 9257647
Stonham Supported Lodgings 0115 9419479
WAIS (Females only) 0808 8000340

Disabilities

Disabilities Living Centre – Info on services/equipment available 0115 9855780
Disability Support Team -Youth Clubs for young disabled people aged 13-24

Tuesdays 7-9pm @ Beeston Young People’s Centre

01623 626972
Nottinghamshire Young Carers Service – Support foryoung carers ages 5-24 0115 9473023
Nottingham Mencap 0115 9209524

Employment & Training

Prostart, Long Eaton 0844 815 0804
The Haven Centre 0115 8240287
Transform Training 0115 8374949
Jobcentre Plus 0845 6043719

Youth Programmes

Young Potential 0115 9677819
Beeston Young People’s Centre 0115 9254575
Eastwood Young People’s Centre 01773 536010
Stapleford Young People’s Centre 0115 9392771

Library Service

Beeston Library 0115 9255168
Eastwood Library 01773 712209
Inham Nook/ Chilwell Library 0115 9223133
Kimberley Library 0115 9382322
Toton Library 0115 9726403
Stapleford Library 0115 9399178

Counselling, Advice & Support

NGY Myplace 0115 7043114
Base 51 0115 9525040
Broxtowe Women’s Project 01773 719111

Text 07914 654190

Bullying Online www.bullying.co.uk
Childline 0800 1111
Citizens Advice Broxtowe 0844 4991193
Hope Nottingham Drop-in Cafe- food &friendship for anyone in need 0115 9436081
Midlands Women’s Aid 0115 9257647
NYAS – legal advice 0808 8081001
Nottingham Lesbian & Gay Switchboard 0115 9348485

Text 07624 809360

Nottingham Rape Crisis (13+) 0115 9410440
Nottingham Credit Union 0115 8283121
Prostitute Outreach Workers 0115 9249992
Samaritans 0845 7909090

Text 07725 909090

Victim Support East Midlands 0300 3031947
WAIS – Women’s Aid Integrated Services 0808 800 0340
Runaway Helpline 0808 8007070
Nottinghamshire children & young people’s services 01623 434981
Rushcliffe

RUSHCLIFFE DIRECTORY

Homelessness & Housing Advice

Rushcliffe Borough Council 0115 9819911
Rushcliffe Borough Council Out of Hours Line 0115 9811143
Children & Young People’s Services 0115 9141500
Nottingham Housing Aid 0115 8763300
NGY Myplace 0115 7043114
Notts Housing Advice 0115 9453970

Support with Living Independently

Framework South Nottingham Homeless Prevention Service 0115 970 9581
Shelter 0808 800 4444

Furniture, clothes & food schemes

The Arches 0115 950 8774

Drop-in Centres

The BYH Living Room 0115 949 7790
Citizens Advice Bureau 0844 848 7997
NGY Mplace 0115 7043114
Emmanuel House Day Centre (ages 18+) 0115 9507140
Framework Rushcliffe Advice Surgery: 1-4pm every Tuesday at The Contact Centre, Rectory Road, West Bridgeford, NG2 6BU

Health, Drugs & Alcohol

Medical Help
City Hospital 0115 9691169
Queens Medical Centre 0115 9249924
NHS Direct 111
NHS Walk In Centres:London Road, 7am – 9pm

Upper Parliament Street, 9am – 7pm

0115 8838500

0115 8831960

NEMS 0115 8462395
NEDS 0115 9420878

Family Planning & Sexual Health

NGY Myplace 0115 7043114
GUM – Sexual health clinic, City Hospital 0115 9627744
The Health Shop (ages 13+) 0115 9475414
Victoria Health Centre 0115 8839000
Worth Talking about – Young persons’ sexual health advice helpline (Between 2-10pm) 0800 282 930
Healthy Gay Nottingham 0115 9476868
C-Card pick up and registration points are available from: Bingham, Cotgrave, Ruddington & Keyworth Young People’s Centres.Plase see YOUTH SERVICE for contact details.

Drug & Alcohol Services

ADFAM Support for families affected by drug or alcohol abuse 0207 553 7640
Alcoholics Anonymous 0800 9177650
APAS – (18+) Advice & support for alcohol problems 0115 8240 550
Drinkline 0300 123 1110
FRANK 0300 1236600

Text 82111

Health Shop – Needle exchange 0115 9475414
New Leaf – to help quit smoking 0800 3897712
Double Impact 0115 8240366

Employment & Training

Jobcentre Plus 0845 6060234
Targeted Support 0115 8546421

Supported Accommodation Providers

Elizabeth House 0115 850 4003

Women Only Housing Providers

National Women’s Aid 0808 2000247
Nottinghamshire Women’s Aid 0808 8000340

Providers that operate in Rushcliffe

Metropolitan Housing Association 0203 5353535
Waterloo Housing 0800 435016
Accent Nene Housing Society 0345 6780595

Youth Service

Ruddington Young People’s CentreThe Green, Ruddington, NG11 6HH 0115 9842522
Keyworth Young People’s CentreChurch Drive, Keyworth, NG12 5FF 0115 9374858
Cotgrave Young People’s CentreWoodview, Cotgrave, NG12 3PJ 0115 9899462
Bingham Young People’s CentreThe Banks, Bingham, NG13 8BL 0115 9899462
West Bridgford Young People’s Centre 0115 9824805

Library Service

Bingham LibraryEaton Place, Bingham, NG13 8BE 01949 837905
Keyworth LibraryChurch Drive, Keyworth, NG12 5FF 0115 9373509
Cotgrave LibraryCotgrave Shopping Centre, NG12 3JQ 0115 9892578
East Leake LibraryGotham Road, East Leake, LE12 6JG 01509 852349
Radcliffe-On-Trent LibraryNew Road, Radcliffe-On-Trent, NG12 2AJ 0115 9332312
Ruddington LibraryChurch Street, Ruddington, NG11 6HD 0115 9212309
West Bridgford LibraryBridgford Road, West Bridgford, NG2 6AT 0115 9816506

Counselling, Advice & Support

NGY Myplace 0115 7043114
Bullying Online www.bullying.co.uk
Broken Rainbow – domestic violencehelpline for LGBT people 0300 9995428
CHILDLINE (24HOURS) 0800 1111
The Friary 0115 9825448
Women’s Aid Advice Centre 0115 9411475
Nottingham Central Women’s Aid 0115 9607943
NYAS Advocacy Service 0808 8081001
Nottingham Lesbian & Gay Switchboard 0115 9348485

Text 07624 809360

Nottingham Rape Crisis (13+) 0115 9410440
Prostitute Outreach Workers 0115 9249992
Samaritans 08457 909090
Victim Support East Midlands 0300 3031947
WAIS – Women’s Aid Integrated Services 0808 800 0340
Runaway Helpline 0808 8007070

IN AN EMERGENCY CALL 999. FOR NON EMERGENCY HELP CALL 101

Gedling

GEDLING DIRECTORY

Homelessness & Housing Advice

Homelessness applications, temporary accommodation, bond schemes & information & advice on housing issues

Gedling Borough Council Main Switchboard(for out of hours enquiries) 0115 9013901
Housing Needs Team 0115 9013681
Gedling Children & Young People Services 01623 3434981
Citizens Advice Bureau 0844 8487997

www.citizensadvice.org.uk

www.adviceguide.org.uk

Arnold Health Centre, High Street 0115 9670888
St Georges Centre, Netherfield 0115 9113302
Park House Medical Centre, Carlton 0115 9404333

You can access these services within Targeted Support; family services, Futures, floating support, National Probation Service, NHS & Family Action

The Family Service (Nottinghamshire) 01623 433500

Support with Living Independently

Framework – Homelessness Prevention Service(through Central Access Point) 0800 0556184
Street outreach 0800 0665356

Furniture, clothes & food schemes

The Arches   0115 9508774

Drop-in Centres

The BYH Living Room 0115 9497790
NGY My place 0115 9525040
Base 51 0115 7043114
Emmanuel House Day Centre (ages 18+) 0115 9507140

Health, Drugs & Alcohol

Medical Help
City Hospital 0115 9691169
Queens Medical Centre 0115 9249924
NHS Direct 111

www.nhsdirect.nhs.uk

NHS Walk In Centres:London Road

Upper Parliament Street

0115 88385000115 8831960

Family Planning & Sexual Health

Base 51 @ NGY Myplace 0115 7043114
GUM – Sexual health clinic, City Hospital 0115 9627744
Victoria Health Centre 0115 8839000
The Health Shop (ages 14+) 0115 99055001
Nottingham Lesbian & Gay Switchboard 0115 9348485

Drugs & Alcohol Services

Alcoholics Anonymous 0800 9177650
APAS – (18+) Advice & support for alcohol problems 0115 8240550
BAC-IN – (18+) Support around drug & alcohol forblack & asian ethnic minority service users 07980149076
Lifeline journey 0115 9484314
DRINKLINE 0800 0087453
FRANK 0300 1236600                                                                                   Text 8211
Health Shop – Needle exchange 0115 9475414
RE-SOLV – solvent & volatile substance misuse 01785 817885

www.re-solv.org

Smokers Quitline 0800 002200

National Helplines

The mix (formerly Get Connected and Youth Net) 02070092500
Hostels, Advice & Suppport www.homelessuk.org
National Domestic Violence Helpline 0808 2000247
Samaritans 116 123
National Missing Person’s Helpline& Message Home Service 116 000
Runaway (under 18) Helpline 116 000
Shelter 0808 8004444
NSPCC Nottingham 0115 9605481

IN AN EMERGENCY DIAL 999 IN A NON-EMERGENCY DIAL 101

Accommodation

Elizabeth House (referrals by GBC) 0115 8417737
YMCA Mansfield (self-referral or through GBC) 01623 407801
WAIS (Females only) 0808 8000340

Disabilities

Disabilities Living Centre – Info on services/equipment available 0115 9855780
Nottingham Mencap 0115 9209524

Employment & Training

Jobcentre Plus 0845 6043719

Library Service

Arnold Library 0115 9202247
Burton Joyce Library 0115 9313360
Calverton Library 0115 9652580
Carlton Library 0115 9870276
Carlton Hill Library 0115 873050
Gedling Library 0115 987 6886
Mapperley Library 0115 9621224
Ravenshead Library 01623 794634
Woodthorpe Library 0115 9266900

Leisure Centres

Arnold Leisure Centre, High Street 0115 9013800
Calverton Leisure Centre, Flatts Lane 0115 9013690
Carlton Forum Leisure Centre, Coningswath Road 0115 9872333
Redhill Leisure Centre, Redhill Road Arnold 0115 9013630
Richard Herrod Leisure Centre, Foxhill Rd, Carlton 0115 9612949

Counselling, Advice & Support

Base 51 @ NGY Myplace 0115 7043114
Bullying Online www.bullying.co.uk
Broken Rainbow -domestic violence helpline for those in same sex relationships 0300 9995428
ChildLine 0800 1111
Citizens Advice Bureau 0844 8563411
NYAS Advocacy Service 0808 8081001
NGY Myplace 0115 7043114
Nottingham Lesbian & Gay Switchboard 0115 9348485

Text 07624 809360

Nottingham Rape Crisis (13+) 0115 9410440
Nottingham Credit Union 0115 8283121
NSPCC Nottingham 0115 9605481
Prostitute Outreach Workers 0115 9249992
Samaritans 116 123

Text 07725 909090

Victim Support East Midlands 0300 3031967
WAIS – Women’s Aid Integrated Services 0808 80 0340
Nottingham City

NOTTINGHAM CITY DIRECTORY

Homelessness & Housing Advice

Housing Aid 0115 8763300
NGY Myplace 0115 7043114
Base 51 0115 9525040
Citizens Advice Bureau 0844 8487997

0300 3305457

Children & Families. Nottingham City Council 0115 8764800
Emmanuel House 0115 9507140

Furniture, clothes & food schemes

The Arches 0115 9508774
Hope Nottingham 0115 9436081

Drop-in Centres

NGY Mplace 0115 7043114
Emmanuel House Day Centre (ages 18+) 0115 9507140
Hope Cafe 0115 9436081

Health, Drugs & Alcohol

Medical Help
City Hospital 0115 9691169
Queens Medical Centre 0115 9249924
NHS Direct 111
NHS Walk In CentresLondon Road, 7am – 9pm 0115 8838500
NEMS  (Emergency medical service) 0115 8462395
NEDS (Emergency dental service) 0115 9420875
Base 51 0115 9525040

Family Planning & Sexual Health

NGY Myplace 0115 7043114
Base 51 0115 9525040
GUM – Sexual health clinic, City Hospital 0115 9627744
The Health Shop (ages 14+) 0115 9055001
Victoria Health Centre – 0115 8839000
Sexwise -Young persons’ sexual health advice helpline

(Between 2-10pm)

0800 282930

Drugs & Alcohol Services

Alcoholics Anonymous 0800 9177650
APAS – (18+) Advice & support for alcohol problems 0115 8240550
BAC-IN – (18+) Support around drug & alcohol forblack & asian ethnic minority service users 0798 0149076
Double Impact –  (18+)Drug & alcohol service 0115 8240366
FRANK 0300 1236600

or text 8211

Health Shop – Needle exchange 0115 9475414
Recovery Nottingham 0792 0586524                                                                                             0300 3002200
What About Me (WAM) – 5-19 year oldsaffected by somebody else’s substance misuse 01623 434644

Mental Health

Dual Diagnosis Team- (18+) People with combined drugs, alcohol & mental health issues 0115 9555435
Mental Health Support Team County (16+)9:30am-10:30am Mondays @ Hope Cafe, Beeston 0115 9436081
Lets talk wellbeing 0115 9691300
Rethink 0800 0272127
Wellness In Mind 0800 5610073
POhWERSupport, advice and advocacy service for people who experience disability, vulnerability, distress and social exclusion. 0300 4562370

Supported Accommodation

Elizabeth House 0115 8504003
Midlands Womans Aid (Females only)Referrals

Helpline

0115 9476490

0808 8000340

Stonham Supported Lodgings 01623 644984
YMCA 0115 8371871.

Disabilities

Disabilities Living Centre – Info on services/equipment available 0115 9855780
Nottinghamshire Young Carers Service-Support for young carers ages 5-24 0115 9473023
Nottingham Mencap 0115 9209524
Inspire Providing Services & Support to people withLearning Disabilities 0115 8475757
Disability Direct 0115 9583948
Remploy 0300 4568023

Employment & Training

Ingeus 0115 8532000
Working Links 0800 9179262
NG7 – Step Into Work 0115 9791052
DBC training 0115 9472891
Futures 0115 9601597
PATRAProviding opportunities from BME communities 0115 9422440
Job centre plus 0345 6043719

Youth Programmes/Clubs

Young Potential 0115 9677819
Russell Youth Club 0115 9254575
Hyson Green Youth Club 0115 9109955
Shiefton Youth Group 0115 9792118
The Prince’s Trust 0800 842842

Library Service

West Bridgford Library 0115 9816506
Nottingham subscription Library 0115 9473134
Aspley Library 0115 9152802
Basford Library 0115 9152855
Bulwell Riverside Centre 0115 8833500
The Meadows Library 0115 9152834
Radford – Lenton Library 0115 9151740
Sneinton Library 0115 8761940
Sherwood Library 0115 9152827
St Ann’s Valley Centre 0115 8839700
Clifton Library 0115 9152837
Southglade Park Library 0115 8761055

Counselling, Advice & Support

NGY Myplace 0115 7043114
Bullying Online www.bullying.co.uk
Childline 0800 1111
Citizens Advice Nottingham 0300 3305457

0844 8487997

Hope Nottingham Drop-in Cafe- food &ampfriendship for anyone in need 0115 9436081
Women’s Aid Integrated Services 0115 9476490
NYAS – legal advice 0808 8081001
Nottingham Lesbian & Gay Switchboard 0115 9348485

text 07481 344040

Nottingham Rape Crisis ages 16+ 0115 9410440
Nottingham Credit Union 0115 8283121
Prostitute Outreach Workers 0115 9249992
Samaritans 0845 7909090

text 07725 909090

Victim Support East Midlands 0300 3031947
Runaway Helpline 116 000
Erewash

Erewash directory

Homelessness & Housing Advice

Erewash Borough Council, housing options team 0115 9072244 Ext 3590

Out of hours emergency advice 01629 532600

Children & Families services Derbyshire 01629 533190
Derbyshire Housing Aid 01332 287850
Citizens Advice Bureau 08443 752712
East Midlands Homes 0300 1236000
No second night out (NSNO) for rough sleepers (local number) 0345 111 0000
SAFE (Via Central Access point) 0800 0556184

Supported Accommodation and Support living independently

Canaan Trust (male only) 0115 9464903
100 Derby road 0115 946 3306
P3 0115 972 9874
Action Housing 01332 680200
Trident Reach the People Charity 0800 0884194
SAFE 08000556184

Furniture, clothes & food schemes

Arena Church Foodbank 0115 9449226
Long Eaton and Sawley Foodbank(referral voucher only) 07950547671
SALCARE furniture project 01773 764562

Drop-in Centres

The Space @ Connexions 01332 643900

Health, Drugs & Alcohol

Medical Help
City Hospital (Nottingham) 0115 9691169
Queens Medical Centre 0115 9249924
NHS Direct 111
NHS Walk In Centre. London Road (Nottingham) 0115 8838500
NEMS (Emergency medical service) 0115 8462395
NEDS (Emergency dental service) 0115 9420875
Royal Derby Hospital 01332 340131
Accident and Emergency- Derby Royal 01332 783111
London Road Community Hospital 01332 347141
Derby Urgent Care Centre 01332 224700
Derby Walk In Centre 01332 224700
NHS smoking helpline 0300 1231044
Derbyshire County Stop Smoking Service 0800 0852299

Family Planning & Sexual Health

GUM – Sexual health clinic, City Hospital (Nottingham) 0115 9627744
Derbyshire integrated sexual health 0800 3283383
The Health Shop (ages 14+) 0115 9505001
Victoria Health Centre (Nottingham) 0115 8839000
Family Planning Service 01332 347680
The Space @ Connexions (up to 19 years old) 01332 643900
Family Planning Association 0845 1228690
National Sexual Health Helpline 0300 1237123
Long Eaton Health Centre 0115 8534000
Broken Rainbow 0300 999 5428

0800 9995428

Drugs & Alcohol Services

APAS – Advice & support for alcohol problems (18+) 0115 8240550
Double Impact – Drug & alcohol service (18+) 0115 8240366
Recovery Nottingham 0300 3002200

07920586524

The Health Shop (ages 14+) 0115 9505001
Derby Drug and Alcohol Services 0300 7900265
Breakout (under 18’s) 01332 641661
The Space @ Connexions (up to 19 years old) 01332 643900
Aquarius Family Support Services 01332 362744
Alcoholics Anonymous 0800 9177650
FRANK 0300 1236600

Text 82111

What About Me (WAM) – 5-19 year olds affected by somebody else’s, substance misuse 01623 434644
Explore Family 0115 9787161
The Sanctuary 0115 9424484
DrinkLine 0300 1231110
SPODA 08456003320
RE-SOLV 01785810762
The carers federation 0115 9629310

Mental Health

SAFE (Via Central Access point) 0800 0556184
P3 0115 972 9874
SANEline 03003047000
Mental Health Support Team County (16+)9:30am-10:30am Mondays @ Hope Cafe, Beeston 0115 9436081
Lets Talk Wellbeing 0115 9691300
Rethink 0800 0272127
Wellness In Mind 0800 5610073
The Space @ Connexions (up to 19 years old) 01332 643900
Derbyshire Mind 0300 1233393
Mental Health Action Group, Derby 01332 345966
Community Mental Health Team 01332 623586
Morning Rise 01332671695

Disabilities

Disabilities Living Centre – Info on services/equipment available 0115 9855780
Nottinghamshire Young Carers Service-Support for young carers ages 5-24 0115 9473023
Nottingham Mencap 0115 9209524
InspireProviding Services & Support to people with

Learning Disabilities

0115 847 5757
Disability Direct Nottinghamshire 0115 958 3948
Remploy 0300 456 8023
Disability Direct Derbyshire 01332 299449
Scope 0800 8003333
Derby Mencap 01332 345747
POhWERSupport, advice and advocacy service for people

who experience disability, vulnerability, distress

and social exclusion

0300 456 2370

Employment & Training

Ingeus 0121386980
Working Links 0800 917 9262
DBC Training 0115 9472891
Futures 0115 960 1597
Job centre plus 03456 043719
The Space @ Connexions 01332 643900
Adult community education centre 0115 9306909 (Ilkeston)

0115 9732827 (Long Eaton)

Pro-start 0115 9468182

Youth Clubs

Long Eaton County Youth Centre 0115 9462790

Library Service

Long Eaton 0115 9735426
Ilkeston 0115 9301104
Sandiacre 0115 9396805
Borrowash 01332663440

Counselling, Advice & Support

Bullying Online www.bullying.co.uk
ChildLine 0800 1111
Citizens Advice Bureau 0844 3752712
Crime Stoppers 0800 555111
SV2 (Previously Rape Crisis) 01773 746115
Samaritans 0845 7909090

Text 07725 909090

Hope Nottingham Drop-in Cafe- food &friendship for anyone in need 0115 9436081
Women’s Aid Integrated Services 0115 947 6490
NYAS – legal advice 0808 8081001
Nottingham Lesbian & Gay Switchboard 0115 9348485

Text 07481 344040

Women’s Work 01332 242 525
Refuge 0808 2000247
Victim Support East Midlands 0300 3031947
Runaway Helpline 116 000
The Space @ Connexions 01332 643900
Job Centre 0845 6943119

0345 6043719 (Long Eaton)

0115 9301104 (Ilkeston)

Amber Valley

AMBER VALLEY

Also see Derby City

Homelessness & Housing Advice

Home Options Choice Based Lettings 01773 573100
Futures Housing Group(surgeries throughout Amber Valley, see www.home-options.org for details) 0300 4562531
Direct Help and Advice 01332 287850
Social Care (via Call Derbyshire) 0845 6058058
Assistance with managing a tenancy and learning life skills:
Central Access Point 0800 0556184

text 0752 8016812

centralaccesspoint@frameworkha.org

No Second Night Out Derby & Derbyshire 0345 1110000

0845 1110000

Furniture, clothes & food schemes

Salcare Furniture Project 01773 764562
YMCA Derbyshire Furniture Project 01283 220202

Drop-in Centres

Blend Youth Project, 38 Nottingham Rd, Ripley 01773 749975
Blend Youth Project, 15 Mundy Street, Heanor 01773 769980
www.blendyouthproject.co.uk

info@blendproject.co.uk

The Space@Connexions, Derby 0800 100900
The Drop Inn, Belper (11-24 years) 01773 822273

info@thedropinn.org

Young Peoples Information, Advice and Counselling Project, Chesterfield 01246 236080

Multi-Agency Teams

Alfreton – The Polygon Youth Centre, Church Street 01629 533625
Ripley –  Godkin House, Park Road 01773 746174
Belper & Duffield – Godkin House, Ripley 01773 746174
Heanor – Godkin House, Ripley 01773 746174

Job Centres

Job Centre Plus 0845 6060234

www.jobcentreplus.gov.uk

Job Centre Plus Alfreton, King Street 01773 724700
Job Centre Plus Belper, King Street 01773 723000
Job Centre Plus Heanor, High Street 01773 723200

Money and benefits Advice

Derbyshire Welfare Rights 0845 1202985

welfarerights@derbyshire.gov.uk

Citizens Advice Bureau 0844 3752712

www.daecab.org.uk

Salcare, Heanor 01773 764562

Health, Drugs & Alcohol

Medical Help

Royal Derby Hospital Accident and Emergency 01332 787800

(call 999 in an emergency)

Derby Walk In Centre 01332 224700
NHS Direct 24 hour helpline 111

www.nhsdirect.nhs.uk

Alfreton Primary Care Centre 01773 546900
Belper Clinic 01773 820093
Heanor Health Centre 01773 713149
Ripley Medical Centre 0844 4994468

Family Planning & Sexual Health

Alfreton Primary Care Centre 01773 546800
Belper Clinic 01773 820093
Heanor Health Clinic 01773 713149
Ripley Medical CentreOpen door policy for young people,

no appointment required for emergency contraception

0844 4994468
The Space@Connexions, Derby(under 25s) 0800 100900
National Sexual Health Helpline 0300 123 7123
Your Sexual Health Matters 0800 3283383

Drugs & Alcohol Services

For targeted young people’s alcohol and drug workers in Amber Valley, contact your local Multi-Agency Team

Derbyshire Alcohol Advisory Service (DAAS)
Info and support for adults 0845 3084010
Under 18s 01332 641661
Unity Derbyshire (18+) 0845 1302271
Needles Hotline 0800 0925131
SPODA – supporting parents and carersof drug users 0800 0685718

www.spoda.org.uk

The Drop Inn, Belper – Youth centre and Drop-infor 11-24 years 01773 822273
Alcoholics Anonymous 0800 9177650
APAS – (18+) Advice & support for alcohol problems 0115 8240550
BAC-IN – (18+) Support around drug & alcohol for black & Asian ethnic minority service users 0115 9609597
Double Impact – (18+) Drug & alcohol service 0115 8240366
FRANK 0300 1236600

text 8211

What About Me (WAM) – 5-19 year oldsaffected by somebody else’s substance misuse 01623 434644

Mental Health

iDecide (Amber Trust) – Accommodation &Support for living independently 01773 599599

www.idecidederbyshire.org

Safe Speak Counselling – service for ages5-10 and 11-18 0800 0935264

www.safespeak.org.uk

Domestic Violence

AVEDASS, Ray Street, Heanor – confidential service for people and families dealing with the effects of domestic abuse 01773 530043
WISH Refuge Service 01773 756900

24hr Helpline: 0345 6505599

Young People’s Information and Counselling Project 01246 236080
Domestic Abuse 24 hour Helpline 0800 0198668
SV2 Supporting Victims of Domestic Violence 01773 746115
Samaritans Derby and District 01332 364444

Freephone: 116 123

Youth Service

Polygon Youth Centre Alfreton 01629 533625
Heanor Gate Youth Centre 01773 713727
Ripley Library, Grosvenor Road 01773 743321
Duffield Library, Wirksworth Road 01332 840324
Somercotes Library, Bank Street 01773 540514

Leisure Centres

www.dcleisurecentres.co.uk
Alfreton Leisure Centre, Church Street 01773 824333
Belper Leisure Centre, Kilbourne Road 01773 825285
William Gregg VC, Kilbourne Road 01773 537940
Ripley Leisure Centre, Derby Road 01773 514727

Library Service

Alfreton Library, Severn Square 01773 833199
Belper Library, Bridge Street 01773 824333
Heanor Library, Ilkeston Road 01773 712482
Ripley Library, Grosvenor Road 01773 743321
Duffield Library, Wirksworth Road 01332 840324
Somercotes Library, Bank Street 01773 540514

Counselling, Advice & Support

Bullying Online www.bullying.co.uk
ChildLine 0800 1111
Midlands Women’s Aid 0115 9257647
NYAS – legal advice 0808 8081001
Samaritans 0845 7909090

Txt 07725 909090

Victim Support East Midlands 0300 3031947
WAIS – Women’s Aid Integrated Services 0808 800 0340
Runaway Helpline 0808 8007070
Derbyshire Friend (LGBT Support) 01332 207704
Safespeakcounselling service for 5 -18 year olds 0800 093 5264

01332 349301

Citizens Advice Derby 0344 4111 444
The Hope Centre. Derby 01332 341 189
Derby Women’s Centre 01332 341 633
Derbyshire LGBT + 01332 296 876
SV2 (Sexual Assault) 01773 746 115
Derby Unite Credit Union 01332 369 641
Women’s work 01332 242 525
Victim Support East Midlands 0300 3031947
WAIS – Women’s Aid Integrated Services 0808 800 0340
Runaway Helpline 0808 8007070
Derby City

DERBY DIRECTORY

Homelessness & Housing Advice

Derby City Council – Housing options Centre 01332 256483
Derby city housing advice16 – 18yr olds 01332 640085
Ashtree House (Social Services) Office hours 01332 641172

Weekends 01332 786968

The Space @ Connexions 0800 100900
Shelter 01332 380776
No second night out 0345 1110000
Derby YMCA 01332 579589
Derby soup run Group 07969 261835
Action Housing 01332 680200

Furniture, clothes & food schemes

Derby City Mission 01332 460346
Advice4all 01332 344582
The Hope Centre 01332 341189
Padley Centre 01332 331280
Salvation Army 01332 513948
Storehouse 01332 223800

Drop-in Centres

Padley Centre 01332 331280

Health, Drugs & Alcohol

Medical Help  
Royal Derby Hospital Accident & Emergency 01332 787800
London Road Community Hospital 01332 347141
NHS Direct 111
Derby Walk In Centre 01332 224700

Family Planning & Sexual Health

Family Planning Service 01332 347680
Peartree Clinic 01332 360692
GUM Clinic 01332 254681
National Sexual Health Health Helpline 0300 1237123
Your Sexual Health Matters 0800 3283383

Drugs & Alcohol Services

Derbyshire Alcohol Advisory Service (DAAS)or text 8211 0845 3084010
Derby Substance Misuse Team 0300 7900265
Aquarius Family Support Services 01332 362744
Needles Hotline 0800 0925131
Alcoholics Anonymous 0800 9177650
APAS – (18+) Advice & support for alcohol problems 0115 8240550
Derby Drug and Alcohol Services 0300 790 0265
FRANK 0300 1236600

Mental Health

Mind 0300 1233393
Derbyshire Mind 01332 367571
Derby Rethink Support Group 07478 064000
Talking Mental Health DerbyshireA free and confidential service for adults 16 years and over, who are registered with a Derbyshire GP 0300 1230542
Safe Speak Counselling- service for ages 5-10 & 11-18 0800 0935264

Supported Accommodation

Derventio Housing 01332 292776

Disabilities

Disability Direct 01332 299449
TypeTalk 18001

01332 299449

Derby Shield 01332 882289
Scope 0808 8003333
Derby Choice (messaging service)

07864 225627

Employment & Training

Jobcentre Plus 0345 6043719
Jobcentre Plus Derby 0845 6043719
TwentyTwenty (Derby Lifeskills Centre) 01332 348449
Derby SkillbuildTraining opportunities for 16 – 18 yr olds 01332 291722
JET (jobs, education, training) 01332 298553

Youth Programmes

Enthusiasm 01332 362479

Library Service

Spondon Library 01332 662708
Blagreaves Library 01332 255403
Chaddesden Park Library 01332 672352
Peartree Library 01332 715260
Sinfin Library 01332 773773
Derwent Community Library 01332 642250

Counselling, Advice & Support

Safe speakcounselling service for 5 -18 year olds 0800 093526401332 349301
Bullying Online www.bullying.co.uk
Childline  0800 1111
Citizens Advice Derby 0344 4111444
The Hope Centre. Derby 01332 341189
Derby Women’s Centre 01332 341633
Derbyshire LGBT+ 01332 296876
SV2 01773 746115
Derby Unite Credit Union 01332 369641
Women’s work 01332 242525
Samaritans 08457 909090

Txt 07725 909090

Victim Support East Midlands 0300 3031947
WAIS – Women’s Aid Integrated Services 0808 8000340
Runaway Helpline 0808 8007070