SERVICE DIRECTORY

Broxtowe

BROXTOWE DIRECTORY

Homelessness & Housing Advice

Broxtowe Borough Council Housing DepartmentHousing surgeries (please ring to book an appointment):

Eastwood Tues 2-4pm & Fri 10am -12pm

Beeston bidding surgery Tues 10am -1pm

0115 9177777
NGY Myplace0115 7043114
Base 510115 9525040
Citizens Advice Bureau (Beeston)0844 4991193
Citizens Advice Bureau (Eastwood)0844 4994194
Housing Aid (Nottingham City)0115 876 3300

0115 915 3000 (Out of hours)

The Family Service (Nottinghamshire)16 – 17 year olds01623 433500

Furniture, clothes & food schemes

The Arches0115 9508774
Parcel Scheme (BYH)0115 9497790
Eastwood Volunteer Bureau01773 535255
Hope Nottingham0115 9436081
The Haven Centre0115 8240287

Drop-in Centres

The BYH Living Room0115 9497790
NGY Mplace0115 7043114
Emmanuel House Day Centre (ages 18+)0115 9507140
Hope Cafe0115 9436081

Health, Drugs & Alcohol

Medical Help
City Hospital0115 9691169
Queens Medical Centre0115 9249924
NHS Direct111
NHS Walk In Centre, London Road (7am – 9pm)0115 8838500
NEMS (Emergency medical service)0115 8462395
NEDS (Emergency dental service)0115 9420875

Family Planning & Sexual Health

NGY Myplace0115 7043114
Base 510115 9525040
GUM – Sexual health clinic, City Hospital0115 9627744
The Health Shop0115 9475414
Victoria Health Centre0115 8839000
National Sexual Health Health Helpline0300 1237123

Drugs & Alcohol Services

Alcoholics Anonymous0800 9177650
APAS – Advice & support for alcohol problems (18+)0115 8240550
BAC-IN – Support around drug & alcohol for black & asian ethnic minority service users (+18)0115 9609597
Double Impact – Drug & alcohol service (18+)0115 8240366
FRANK0300 1236600

or text 8211

Health Shop – Needle exchange0115 9475414
Recovery in Nottingham0300 300 2200

07920586524

What About Me (WAM) – 5-19 year olds affected by somebody else’s substance misuse01623 434644

 

Mental Health

Dual Diagnosis – People with combined drugs, alcohol & mental health issues (18+)0115 9555435 (City)

01623 626147 (County)

Mental Health Support Team County (16+) 9:30am-10:30am Mondays @ Hope Cafe, Beeston0115 9436081
Lets Talk Wellbeing0115 9691300

Supported Accommodation

Canaan Trust (Males only)0115 9464903
Elizabeth House0115 8504003
Midlands Woman’s Aid (Females only)0115 9257647
Stonham Supported Lodgings0115 9419479
WAIS (Females only)0808 8000340

Disabilities

Disabilities Living Centre – Info on services/equipment available0115 9855780
Disability Support Team -Youth Clubs for young disabled people aged 13-24

Tuesdays 7-9pm @ Beeston Young People’s Centre

01623 626972
Nottinghamshire Young Carers Service – Support foryoung carers ages 5-240115 9473023
Nottingham Mencap0115 9209524

Employment & Training

Prostart, Long Eaton0844 815 0804
The Haven Centre0115 8240287
Transform Training0115 8374949
Jobcentre Plus0845 6043719

Youth Programmes

Young Potential0115 9677819
Beeston Young People’s Centre0115 9254575
Eastwood Young People’s Centre01773 536010
Stapleford Young People’s Centre0115 9392771

Library Service

Beeston Library0115 9255168
Eastwood Library01773 712209
Inham Nook/ Chilwell Library0115 9223133
Kimberley Library0115 9382322
Toton Library0115 9726403
Stapleford Library0115 9399178

Counselling, Advice & Support

NGY Myplace0115 7043114
Base 510115 9525040
Broxtowe Women’s Project01773 719111

Text 07914 654190

Bullying Onlinewww.bullying.co.uk
Childline0800 1111
Citizens Advice Broxtowe0844 4991193
Hope Nottingham Drop-in Cafe- food &friendship for anyone in need0115 9436081
Midlands Women’s Aid0115 9257647
NYAS – legal advice0808 8081001
Nottingham Lesbian & Gay Switchboard0115 9348485

Text 07624 809360

Nottingham Rape Crisis (13+)0115 9410440
Nottingham Credit Union0115 8283121
Prostitute Outreach Workers0115 9249992
Samaritans0845 7909090

Text 07725 909090

Victim Support East Midlands0300 3031947
WAIS – Women’s Aid Integrated Services0808 800 0340
Runaway Helpline0808 8007070
Nottinghamshire children & young people’s services01623 434981
Rushcliffe

RUSHCLIFFE DIRECTORY

Homelessness & Housing Advice

Rushcliffe Borough Council0115 9819911
Rushcliffe Borough Council Out of Hours Line0115 9811143
Children & Young People’s Services0115 9141500
Nottingham Housing Aid0115 8763300
NGY Myplace0115 7043114
Notts Housing Advice0115 9453970

Support with Living Independently

Framework South Nottingham Homeless Prevention Service0115 970 9581
Shelter0808 800 4444

Furniture, clothes & food schemes

The Arches0115 950 8774

Drop-in Centres

The BYH Living Room0115 949 7790
Citizens Advice Bureau0844 848 7997
NGY Mplace0115 7043114
Emmanuel House Day Centre (ages 18+)0115 9507140
Framework Rushcliffe Advice Surgery:1-4pm every Tuesday at The Contact Centre, Rectory Road, West Bridgeford, NG2 6BU

Health, Drugs & Alcohol

Medical Help
City Hospital0115 9691169
Queens Medical Centre0115 9249924
NHS Direct111
NHS Walk In Centres:London Road, 7am – 9pm

Upper Parliament Street, 9am – 7pm

0115 8838500

0115 8831960

NEMS0115 8462395
NEDS0115 9420878

Family Planning & Sexual Health

NGY Myplace0115 7043114
GUM – Sexual health clinic, City Hospital0115 9627744
The Health Shop (ages 13+)0115 9475414
Victoria Health Centre0115 8839000
Worth Talking about – Young persons’ sexual health advice helpline (Between 2-10pm)0800 282 930
Healthy Gay Nottingham0115 9476868
C-Card pick up and registration points are available from:Bingham, Cotgrave, Ruddington & Keyworth Young People’s Centres.Plase see YOUTH SERVICE for contact details.

Drug & Alcohol Services

ADFAM Support for families affected by drug or alcohol abuse0207 553 7640
Alcoholics Anonymous0800 9177650
APAS – (18+) Advice & support for alcohol problems0115 8240 550
Drinkline0300 123 1110
FRANK0300 1236600

Text 82111

Health Shop – Needle exchange0115 9475414
New Leaf – to help quit smoking0800 3897712
Double Impact0115 8240366

Employment & Training

Jobcentre Plus0845 6060234
Targeted Support0115 8546421

Supported Accommodation Providers

Elizabeth House0115 850 4003

Women Only Housing Providers

National Women’s Aid0808 2000247
Nottinghamshire Women’s Aid0808 8000340

Providers that operate in Rushcliffe

Metropolitan Housing Association0203 5353535
Waterloo Housing0800 435016
Accent Nene Housing Society0345 6780595

Youth Service

Ruddington Young People’s CentreThe Green, Ruddington, NG11 6HH0115 9842522
Keyworth Young People’s CentreChurch Drive, Keyworth, NG12 5FF0115 9374858
Cotgrave Young People’s CentreWoodview, Cotgrave, NG12 3PJ0115 9899462
Bingham Young People’s CentreThe Banks, Bingham, NG13 8BL0115 9899462
West Bridgford Young People’s Centre0115 9824805

Library Service

Bingham LibraryEaton Place, Bingham, NG13 8BE01949 837905
Keyworth LibraryChurch Drive, Keyworth, NG12 5FF0115 9373509
Cotgrave LibraryCotgrave Shopping Centre, NG12 3JQ0115 9892578
East Leake LibraryGotham Road, East Leake, LE12 6JG01509 852349
Radcliffe-On-Trent LibraryNew Road, Radcliffe-On-Trent, NG12 2AJ0115 9332312
Ruddington LibraryChurch Street, Ruddington, NG11 6HD0115 9212309
West Bridgford LibraryBridgford Road, West Bridgford, NG2 6AT0115 9816506

Counselling, Advice & Support

NGY Myplace0115 7043114
Bullying Onlinewww.bullying.co.uk
Broken Rainbow – domestic violencehelpline for LGBT people0300 9995428
CHILDLINE (24HOURS)0800 1111
The Friary0115 9825448
Women’s Aid Advice Centre0115 9411475
Nottingham Central Women’s Aid0115 9607943
NYAS Advocacy Service0808 8081001
Nottingham Lesbian & Gay Switchboard0115 9348485

Text 07624 809360

Nottingham Rape Crisis (13+)0115 9410440
Prostitute Outreach Workers0115 9249992
Samaritans08457 909090
Victim Support East Midlands0300 3031947
WAIS – Women’s Aid Integrated Services0808 800 0340
Runaway Helpline0808 8007070

IN AN EMERGENCY CALL 999. FOR NON EMERGENCY HELP CALL 101

Gedling

GEDLING DIRECTORY

Homelessness & Housing Advice

Homelessness applications, temporary accommodation, bond schemes & information & advice on housing issues

Gedling Borough Council Main Switchboard(for out of hours enquiries)0115 9013901
Housing Needs Team0115 9013681
Gedling Children & Young People Services01623 3434981
Citizens Advice Bureau0844 8487997

www.citizensadvice.org.uk

www.adviceguide.org.uk

Arnold Health Centre, High Street0115 9670888
St Georges Centre, Netherfield0115 9113302
Park House Medical Centre, Carlton0115 9404333

You can access these services within Targeted Support; family services, Futures, floating support, National Probation Service, NHS & Family Action

The Family Service (Nottinghamshire)01623 433500

Support with Living Independently

Framework – Homelessness Prevention Service(through Central Access Point)0800 0556184
Street outreach0800 0665356

Furniture, clothes & food schemes

The Arches  0115 9508774

Drop-in Centres

The BYH Living Room0115 9497790
NGY My place0115 9525040
Base 510115 7043114
Emmanuel House Day Centre (ages 18+)0115 9507140

Health, Drugs & Alcohol

Medical Help
City Hospital0115 9691169
Queens Medical Centre0115 9249924
NHS Direct111

www.nhsdirect.nhs.uk

NHS Walk In Centres:London Road

Upper Parliament Street

0115 88385000115 8831960

Family Planning & Sexual Health

Base 51 @ NGY Myplace0115 7043114
GUM – Sexual health clinic, City Hospital0115 9627744
Victoria Health Centre0115 8839000
The Health Shop (ages 14+)0115 99055001
Nottingham Lesbian & Gay Switchboard0115 9348485

Drugs & Alcohol Services

Alcoholics Anonymous0800 9177650
APAS – (18+) Advice & support for alcohol problems0115 8240550
BAC-IN – (18+) Support around drug & alcohol forblack & asian ethnic minority service users07980149076
Lifeline journey0115 9484314
DRINKLINE0800 0087453
FRANK0300 1236600                                                                                   Text 8211
Health Shop – Needle exchange0115 9475414
RE-SOLV – solvent & volatile substance misuse01785 817885

www.re-solv.org

Smokers Quitline0800 002200

National Helplines

The mix (formerly Get Connected and Youth Net)02070092500
Hostels, Advice & Suppportwww.homelessuk.org
National Domestic Violence Helpline0808 2000247
Samaritans116 123
National Missing Person’s Helpline& Message Home Service116 000
Runaway (under 18) Helpline116 000
Shelter0808 8004444
NSPCC Nottingham0115 9605481

IN AN EMERGENCY DIAL 999 IN A NON-EMERGENCY DIAL 101

Accommodation

Elizabeth House (referrals by GBC)0115 8417737
YMCA Mansfield (self-referral or through GBC)01623 407801
WAIS (Females only)0808 8000340

Disabilities

Disabilities Living Centre – Info on services/equipment available0115 9855780
Nottingham Mencap0115 9209524

Employment & Training

Jobcentre Plus0845 6043719

Library Service

Arnold Library0115 9202247
Burton Joyce Library0115 9313360
Calverton Library0115 9652580
Carlton Library0115 9870276
Carlton Hill Library0115 873050
Gedling Library0115 987 6886
Mapperley Library0115 9621224
Ravenshead Library01623 794634
Woodthorpe Library0115 9266900

Leisure Centres

Arnold Leisure Centre, High Street0115 9013800
Calverton Leisure Centre, Flatts Lane0115 9013690
Carlton Forum Leisure Centre, Coningswath Road0115 9872333
Redhill Leisure Centre, Redhill Road Arnold0115 9013630
Richard Herrod Leisure Centre, Foxhill Rd, Carlton0115 9612949

Counselling, Advice & Support

Base 51 @ NGY Myplace0115 7043114
Bullying Onlinewww.bullying.co.uk
Broken Rainbow -domestic violence helpline for those in same sex relationships0300 9995428
ChildLine0800 1111
Citizens Advice Bureau0844 8563411
NYAS Advocacy Service0808 8081001
NGY Myplace0115 7043114
Nottingham Lesbian & Gay Switchboard0115 9348485

Text 07624 809360

Nottingham Rape Crisis (13+)0115 9410440
Nottingham Credit Union0115 8283121
NSPCC Nottingham0115 9605481
Prostitute Outreach Workers0115 9249992
Samaritans116 123

Text 07725 909090

Victim Support East Midlands0300 3031967
WAIS – Women’s Aid Integrated Services0808 80 0340
Nottingham City

NOTTINGHAM CITY DIRECTORY

Homelessness & Housing Advice

Housing Aid0115 8763300
NGY Myplace0115 7043114
Base 510115 9525040
Citizens Advice Bureau0844 8487997

0300 3305457

Children & Families. Nottingham City Council0115 8764800
Emmanuel House0115 9507140

Furniture, clothes & food schemes

The Arches0115 9508774
Hope Nottingham0115 9436081

Drop-in Centres

NGY Mplace0115 7043114
Emmanuel House Day Centre (ages 18+)0115 9507140
Hope Cafe0115 9436081

Health, Drugs & Alcohol

Medical Help
City Hospital0115 9691169
Queens Medical Centre0115 9249924
NHS Direct111
NHS Walk In CentresLondon Road, 7am – 9pm0115 8838500
NEMS  (Emergency medical service)0115 8462395
NEDS (Emergency dental service)0115 9420875
Base 510115 9525040

Family Planning & Sexual Health

NGY Myplace0115 7043114
Base 510115 9525040
GUM – Sexual health clinic, City Hospital0115 9627744
The Health Shop (ages 14+)0115 9055001
Victoria Health Centre –0115 8839000
Sexwise -Young persons’ sexual health advice helpline

(Between 2-10pm)

0800 282930

Drugs & Alcohol Services

Alcoholics Anonymous0800 9177650
APAS – (18+) Advice & support for alcohol problems0115 8240550
BAC-IN – (18+) Support around drug & alcohol forblack & asian ethnic minority service users0798 0149076
Double Impact –  (18+)Drug & alcohol service0115 8240366
FRANK0300 1236600

or text 8211

Health Shop – Needle exchange0115 9475414
Recovery Nottingham0792 0586524                                                                                             0300 3002200
What About Me (WAM) – 5-19 year oldsaffected by somebody else’s substance misuse01623 434644

Mental Health

Dual Diagnosis Team- (18+) People with combined drugs, alcohol & mental health issues0115 9555435
Mental Health Support Team County (16+)9:30am-10:30am Mondays @ Hope Cafe, Beeston0115 9436081
Lets talk wellbeing0115 9691300
Rethink0800 0272127
Wellness In Mind0800 5610073
POhWERSupport, advice and advocacy service for people who experience disability, vulnerability, distress and social exclusion.0300 4562370

Supported Accommodation

Elizabeth House0115 8504003
Midlands Womans Aid (Females only)Referrals

Helpline

0115 9476490

0808 8000340

Stonham Supported Lodgings01623 644984
YMCA0115 8371871.

Disabilities

Disabilities Living Centre – Info on services/equipment available0115 9855780
Nottinghamshire Young Carers Service-Support for young carers ages 5-240115 9473023
Nottingham Mencap0115 9209524
Inspire Providing Services & Support to people withLearning Disabilities0115 8475757
Disability Direct0115 9583948
Remploy0300 4568023

Employment & Training

Ingeus0115 8532000
Working Links0800 9179262
NG7 – Step Into Work0115 9791052
DBC training0115 9472891
Futures0115 9601597
PATRAProviding opportunities from BME communities0115 9422440
Job centre plus0345 6043719

Youth Programmes/Clubs

Young Potential0115 9677819
Russell Youth Club0115 9254575
Hyson Green Youth Club0115 9109955
Shiefton Youth Group0115 9792118
The Prince’s Trust0800 842842

Library Service

West Bridgford Library0115 9816506
Nottingham subscription Library0115 9473134
Aspley Library0115 9152802
Basford Library0115 9152855
Bulwell Riverside Centre0115 8833500
The Meadows Library0115 9152834
Radford – Lenton Library0115 9151740
Sneinton Library0115 8761940
Sherwood Library0115 9152827
St Ann’s Valley Centre0115 8839700
Clifton Library0115 9152837
Southglade Park Library0115 8761055

Counselling, Advice & Support

NGY Myplace0115 7043114
Bullying Onlinewww.bullying.co.uk
Childline0800 1111
Citizens Advice Nottingham0300 3305457

0844 8487997

Hope Nottingham Drop-in Cafe- food &ampfriendship for anyone in need0115 9436081
Women’s Aid Integrated Services0115 9476490
NYAS – legal advice0808 8081001
Nottingham Lesbian & Gay Switchboard0115 9348485

text 07481 344040

Nottingham Rape Crisis ages 16+0115 9410440
Nottingham Credit Union0115 8283121
Prostitute Outreach Workers0115 9249992
Samaritans0845 7909090

text 07725 909090

Victim Support East Midlands0300 3031947
Runaway Helpline116 000
Erewash

Erewash directory

Homelessness & Housing Advice

Erewash Borough Council, housing options team0115 9072244 Ext 3590

Out of hours emergency advice 01629 532600

Children & Families services Derbyshire01629 533190
Derbyshire Housing Aid01332 287850
Citizens Advice Bureau08443 752712
East Midlands Homes0300 1236000
No second night out (NSNO) for rough sleepers (local number)0345 111 0000
SAFE (Via Central Access point)0800 0556184

Supported Accommodation and Support living independently

Canaan Trust (male only)0115 9464903
100 Derby road0115 946 3306
P30115 972 9874
Action Housing01332 680200
Trident Reach the People Charity0800 0884194
SAFE08000556184

Furniture, clothes & food schemes

Arena Church Foodbank0115 9449226
Long Eaton and Sawley Foodbank(referral voucher only)07950547671
SALCARE furniture project01773 764562

Drop-in Centres

The Space @ Connexions01332 643900

Health, Drugs & Alcohol

Medical Help
City Hospital (Nottingham)0115 9691169
Queens Medical Centre0115 9249924
NHS Direct111
NHS Walk In Centre. London Road (Nottingham)0115 8838500
NEMS (Emergency medical service)0115 8462395
NEDS (Emergency dental service)0115 9420875
Royal Derby Hospital01332 340131
Accident and Emergency- Derby Royal01332 783111
London Road Community Hospital01332 347141
Derby Urgent Care Centre01332 224700
Derby Walk In Centre01332 224700
NHS smoking helpline0300 1231044
Derbyshire County Stop Smoking Service0800 0852299

Family Planning & Sexual Health

GUM – Sexual health clinic, City Hospital (Nottingham)0115 9627744
Derbyshire integrated sexual health0800 3283383
The Health Shop (ages 14+)0115 9505001
Victoria Health Centre (Nottingham)0115 8839000
Family Planning Service01332 347680
The Space @ Connexions (up to 19 years old)01332 643900
Family Planning Association0845 1228690
National Sexual Health Helpline0300 1237123
Long Eaton Health Centre0115 8534000
Broken Rainbow0300 999 5428

0800 9995428

Drugs & Alcohol Services

APAS – Advice & support for alcohol problems (18+)0115 8240550
Double Impact – Drug & alcohol service (18+)0115 8240366
Recovery Nottingham0300 3002200

07920586524

The Health Shop (ages 14+)0115 9505001
Derby Drug and Alcohol Services0300 7900265
Breakout (under 18’s)01332 641661
The Space @ Connexions (up to 19 years old)01332 643900
Aquarius Family Support Services01332 362744
Alcoholics Anonymous0800 9177650
FRANK0300 1236600

Text 82111

What About Me (WAM) – 5-19 year olds affected by somebody else’s, substance misuse01623 434644
Explore Family0115 9787161
The Sanctuary0115 9424484
DrinkLine0300 1231110
SPODA08456003320
RE-SOLV01785810762
The carers federation0115 9629310

Mental Health

SAFE (Via Central Access point)0800 0556184
P30115 972 9874
SANEline03003047000
Mental Health Support Team County (16+)9:30am-10:30am Mondays @ Hope Cafe, Beeston0115 9436081
Lets Talk Wellbeing0115 9691300
Rethink0800 0272127
Wellness In Mind0800 5610073
The Space @ Connexions (up to 19 years old)01332 643900
Derbyshire Mind0300 1233393
Mental Health Action Group, Derby01332 345966
Community Mental Health Team01332 623586
Morning Rise01332671695

Disabilities

Disabilities Living Centre – Info on services/equipment available0115 9855780
Nottinghamshire Young Carers Service-Support for young carers ages 5-240115 9473023
Nottingham Mencap0115 9209524
InspireProviding Services & Support to people with

Learning Disabilities

0115 847 5757
Disability Direct Nottinghamshire0115 958 3948
Remploy0300 456 8023
Disability Direct Derbyshire01332 299449
Scope0800 8003333
Derby Mencap01332 345747
POhWERSupport, advice and advocacy service for people

who experience disability, vulnerability, distress

and social exclusion

0300 456 2370

Employment & Training

Ingeus0121386980
Working Links0800 917 9262
DBC Training0115 9472891
Futures0115 960 1597
Job centre plus03456 043719
The Space @ Connexions01332 643900
Adult community education centre0115 9306909 (Ilkeston)

0115 9732827 (Long Eaton)

Pro-start0115 9468182

Youth Clubs

Long Eaton County Youth Centre0115 9462790

Library Service

Long Eaton0115 9735426
Ilkeston0115 9301104
Sandiacre0115 9396805
Borrowash01332663440

Counselling, Advice & Support

Bullying Onlinewww.bullying.co.uk
ChildLine0800 1111
Citizens Advice Bureau0844 3752712
Crime Stoppers0800 555111
SV2 (Previously Rape Crisis)01773 746115
Samaritans0845 7909090

Text 07725 909090

Hope Nottingham Drop-in Cafe- food &friendship for anyone in need0115 9436081
Women’s Aid Integrated Services0115 947 6490
NYAS – legal advice0808 8081001
Nottingham Lesbian & Gay Switchboard0115 9348485

Text 07481 344040

Women’s Work01332 242 525
Refuge0808 2000247
Victim Support East Midlands0300 3031947
Runaway Helpline116 000
The Space @ Connexions01332 643900
Job Centre0845 6943119

0345 6043719 (Long Eaton)

0115 9301104 (Ilkeston)

Amber Valley

AMBER VALLEY

Also see Derby City

Homelessness & Housing Advice

Home Options Choice Based Lettings01773 573100
Futures Housing Group(surgeries throughout Amber Valley, see www.home-options.org for details)0300 4562531
Direct Help and Advice01332 287850
Social Care (via Call Derbyshire)0845 6058058
Assistance with managing a tenancy and learning life skills:
Central Access Point0800 0556184

text 0752 8016812

centralaccesspoint@frameworkha.org

No Second Night Out Derby & Derbyshire0345 1110000

0845 1110000

Furniture, clothes & food schemes

Salcare Furniture Project01773 764562
YMCA Derbyshire Furniture Project01283 220202

Drop-in Centres

Blend Youth Project, 38 Nottingham Rd, Ripley01773 749975
Blend Youth Project, 15 Mundy Street, Heanor01773 769980
www.blendyouthproject.co.uk

info@blendproject.co.uk

The Space@Connexions, Derby0800 100900
The Drop Inn, Belper (11-24 years)01773 822273

info@thedropinn.org

Young Peoples Information, Advice and Counselling Project, Chesterfield01246 236080

Multi-Agency Teams

Alfreton – The Polygon Youth Centre, Church Street01629 533625
Ripley –  Godkin House, Park Road01773 746174
Belper & Duffield – Godkin House, Ripley01773 746174
Heanor – Godkin House, Ripley01773 746174

Job Centres

Job Centre Plus0845 6060234

www.jobcentreplus.gov.uk

Job Centre Plus Alfreton, King Street01773 724700
Job Centre Plus Belper, King Street01773 723000
Job Centre Plus Heanor, High Street01773 723200

Money and benefits Advice

Derbyshire Welfare Rights0845 1202985

welfarerights@derbyshire.gov.uk

Citizens Advice Bureau0844 3752712

www.daecab.org.uk

Salcare, Heanor01773 764562

Health, Drugs & Alcohol

Medical Help

Royal Derby Hospital Accident and Emergency01332 787800

(call 999 in an emergency)

Derby Walk In Centre01332 224700
NHS Direct 24 hour helpline111

www.nhsdirect.nhs.uk

Alfreton Primary Care Centre01773 546900
Belper Clinic01773 820093
Heanor Health Centre01773 713149
Ripley Medical Centre0844 4994468

Family Planning & Sexual Health

Alfreton Primary Care Centre01773 546800
Belper Clinic01773 820093
Heanor Health Clinic01773 713149
Ripley Medical CentreOpen door policy for young people,

no appointment required for emergency contraception

0844 4994468
The Space@Connexions, Derby(under 25s)0800 100900
National Sexual Health Helpline0300 123 7123
Your Sexual Health Matters0800 3283383

Drugs & Alcohol Services

For targeted young people’s alcohol and drug workers in Amber Valley, contact your local Multi-Agency Team

Derbyshire Alcohol Advisory Service (DAAS)
Info and support for adults0845 3084010
Under 18s01332 641661
Unity Derbyshire (18+)0845 1302271
Needles Hotline0800 0925131
SPODA – supporting parents and carersof drug users0800 0685718

www.spoda.org.uk

The Drop Inn, Belper – Youth centre and Drop-infor 11-24 years01773 822273
Alcoholics Anonymous0800 9177650
APAS – (18+) Advice & support for alcohol problems0115 8240550
BAC-IN – (18+) Support around drug & alcohol for black & Asian ethnic minority service users0115 9609597
Double Impact – (18+) Drug & alcohol service0115 8240366
FRANK0300 1236600

text 8211

What About Me (WAM) – 5-19 year oldsaffected by somebody else’s substance misuse01623 434644

Mental Health

iDecide (Amber Trust) – Accommodation &Support for living independently01773 599599

www.idecidederbyshire.org

Safe Speak Counselling – service for ages5-10 and 11-180800 0935264

www.safespeak.org.uk

Domestic Violence

AVEDASS, Ray Street, Heanor – confidential service for people and families dealing with the effects of domestic abuse01773 530043
WISH Refuge Service01773 756900

24hr Helpline: 0345 6505599

Young People’s Information and Counselling Project01246 236080
Domestic Abuse 24 hour Helpline0800 0198668
SV2 Supporting Victims of Domestic Violence01773 746115
Samaritans Derby and District01332 364444

Freephone: 116 123

Youth Service

Polygon Youth Centre Alfreton01629 533625
Heanor Gate Youth Centre01773 713727
Ripley Library, Grosvenor Road01773 743321
Duffield Library, Wirksworth Road01332 840324
Somercotes Library, Bank Street01773 540514

Leisure Centres

www.dcleisurecentres.co.uk
Alfreton Leisure Centre, Church Street01773 824333
Belper Leisure Centre, Kilbourne Road01773 825285
William Gregg VC, Kilbourne Road01773 537940
Ripley Leisure Centre, Derby Road01773 514727

Library Service

Alfreton Library, Severn Square01773 833199
Belper Library, Bridge Street01773 824333
Heanor Library, Ilkeston Road01773 712482
Ripley Library, Grosvenor Road01773 743321
Duffield Library, Wirksworth Road01332 840324
Somercotes Library, Bank Street01773 540514

Counselling, Advice & Support

Bullying Onlinewww.bullying.co.uk
ChildLine0800 1111
Midlands Women’s Aid0115 9257647
NYAS – legal advice0808 8081001
Samaritans0845 7909090

Txt 07725 909090

Victim Support East Midlands0300 3031947
WAIS – Women’s Aid Integrated Services0808 800 0340
Runaway Helpline0808 8007070
Derbyshire Friend (LGBT Support)01332 207704
Safespeakcounselling service for 5 -18 year olds0800 093 5264

01332 349301

Citizens Advice Derby0344 4111 444
The Hope Centre. Derby01332 341 189
Derby Women’s Centre01332 341 633
Derbyshire LGBT +01332 296 876
SV2 (Sexual Assault)01773 746 115
Derby Unite Credit Union01332 369 641
Women’s work01332 242 525
Victim Support East Midlands0300 3031947
WAIS – Women’s Aid Integrated Services0808 800 0340
Runaway Helpline0808 8007070
Derby City

DERBY DIRECTORY

Homelessness & Housing Advice

Derby City Council – Housing options Centre01332 256483
Derby city housing advice16 – 18yr olds01332 640085
Ashtree House (Social Services)Office hours 01332 641172

Weekends 01332 786968

The Space @ Connexions0800 100900
Shelter01332 380776
No second night out0345 1110000
Derby YMCA01332 579589
Derby soup run Group07969 261835
Action Housing01332 680200

Furniture, clothes & food schemes

Derby City Mission01332 460346
Advice4all01332 344582
The Hope Centre01332 341189
Padley Centre01332 331280
Salvation Army01332 513948
Storehouse01332 223800

Drop-in Centres

Padley Centre01332 331280

Health, Drugs & Alcohol

Medical Help 
Royal Derby Hospital Accident & Emergency01332 787800
London Road Community Hospital01332 347141
NHS Direct111
Derby Walk In Centre01332 224700

Family Planning & Sexual Health

Family Planning Service01332 347680
Peartree Clinic01332 360692
GUM Clinic01332 254681
National Sexual Health Health Helpline0300 1237123
Your Sexual Health Matters0800 3283383

Drugs & Alcohol Services

Derbyshire Alcohol Advisory Service (DAAS)or text 82110845 3084010
Derby Substance Misuse Team0300 7900265
Aquarius Family Support Services01332 362744
Needles Hotline0800 0925131
Alcoholics Anonymous0800 9177650
APAS – (18+) Advice & support for alcohol problems0115 8240550
Derby Drug and Alcohol Services0300 790 0265
FRANK0300 1236600

Mental Health

Mind0300 1233393
Derbyshire Mind01332 367571
Derby Rethink Support Group07478 064000
Talking Mental Health DerbyshireA free and confidential service for adults 16 years and over, who are registered with a Derbyshire GP0300 1230542
Safe Speak Counselling- service for ages 5-10 & 11-180800 0935264

Supported Accommodation

Derventio Housing01332 292776

Disabilities

Disability Direct01332 299449
TypeTalk18001

01332 299449

Derby Shield01332 882289
Scope0808 8003333
Derby Choice(messaging service)

07864 225627

Employment & Training

Jobcentre Plus0345 6043719
Jobcentre Plus Derby0845 6043719
TwentyTwenty (Derby Lifeskills Centre)01332 348449
Derby SkillbuildTraining opportunities for 16 – 18 yr olds01332 291722
JET (jobs, education, training)01332 298553

Youth Programmes

Enthusiasm01332 362479

Library Service

Spondon Library01332 662708
Blagreaves Library01332 255403
Chaddesden Park Library01332 672352
Peartree Library01332 715260
Sinfin Library01332 773773
Derwent Community Library01332 642250

Counselling, Advice & Support

Safe speakcounselling service for 5 -18 year olds0800 093526401332 349301
Bullying Onlinewww.bullying.co.uk
Childline 0800 1111
Citizens Advice Derby0344 4111444
The Hope Centre. Derby01332 341189
Derby Women’s Centre01332 341633
Derbyshire LGBT+01332 296876
SV201773 746115
Derby Unite Credit Union01332 369641
Women’s work01332 242525
Samaritans08457 909090

Txt 07725 909090

Victim Support East Midlands0300 3031947
WAIS – Women’s Aid Integrated Services0808 8000340
Runaway Helpline0808 8007070